IVGID’s Financial Meltdown – Part 2
[UPDATE: Sunday, Nov 5, 2023 Several residents have emailed us expressing concerns and asking what they can do. We have some solution-oriented ideas and would like to share them with you. Email us at village_alliance at ourivcbvoice.com ]
If you spent over half a million dollars for a computer system, wouldn’t you expect your staff to ensure the system worked before you turned off the old system? This would be normal for a financial systems conversion. Some organizations elect to “run parallel” with their old system for several months to gain confidence and experience.
But not the Incline Village General Improvement District. The old financial system was turned off – before they had ever completed a “monthly close.” Normally, organizations close their financial records monthly, and then have an annual close, before progressing to the new fiscal year. Monthly closes are normally completed by a certain day after the month-end e.g. +5 is 5 business days after the last day of the month.
It is now the end of October, 2023. And IVGID has not closed their books FOR ANY MONTHS in fiscal year 2023.
Big Bang approach blows up
IVGID selected the “Big Bang” approach to a system conversion – and burned their bridge behind them. This is shocking. To turn off a financial accounting computer system without going through a monthly close successfully is tantamount to gross negligence. Especially when the “new” system was $3.9 MILLION dollars out of balance [graphic], and did not have all asset accounts converted. (download: http://ourivcbvoice.com/wp-content/uploads/2023/05/Response.pdf )
What controls were used in the conversion to the Tyler MUNIS system? They were clearly inadequate.
The old system is no longer available for inquiry or reporting. In an email, IVGID’s temporary Director of Finance Bobby Magee said, “I understand that we made a copy of the data that was contained within Innoprise [old accounting system] so that it could be accessed if any future Auditors wanted to research old items.“ (Oct 29, 2023)
This ignores the fact that the SOFTWARE is needed to access the data. An auditor will need to know the data structure and be an IT expert to access the old system data. In effect, IVGID has concealed its past electronic accounting records. Auditors will have to use paper – and it will be a laborious slog to examine data. But – perhaps that is exactly what former IVGID management wanted. Mr. Magee started in June 2023 – this decision to turn off the old system was in 2022. The Director of Finance at that time was Paul Navazio.
No monthly closes and no bank reconciliations means no reports to give the external auditor. Although Mr. Magee stated that he hoped to close the first month soon, this is months behind a normal accounting schedule (source: email October 28, 2023). The former Director of Finance and former General Manager gave no hint of the real state of IVGID’s financial mess when they left. Audit Committee Chair Chris Nolet gave a succinct description on October 5 in his public comments: “gross mismanagement“. (link)
Accounting Department was short-handed but this was self-inflicted
Several weeks ago, Magee asked for $608,397 appropriation increase[1] for hiring staff and consultants. In 2021, accounting staff were allowed to transfer to the Public Works (Utilities) Department – without new staff being hired, and having the experienced staff train the new hires. It is understandable that the two accounting staff wanted to make more money – the new positions paid higher salaries [graphic].
But requiring a transfer to wait until staff are hired and trained is common practice in industry. Complaints about the accounting department being short-handed are true – but this was self-inflicted. Director of Finance Navazio was not managing the staff in the department. Navazio let the department implode while he searched for a new job. He is currently the Finance Director of the City of San Rafael.
Controller Martin Williams worked at IVGID until from January 18, 2021 to December, 2022. Yet no bank accounts were balanced since July, 2022. And no monthly closes were done after June, 2022. What was he doing? He found time to go to the Government Finance Officers Association Conference 06/02/22-06/08/2022.
Payroll Conversion
One has to ask: what steps were taken to ensure the payroll conversion was accurate? Was the old system just turned off without running parallel to ensure accurate paychecks?
Fraud and Other issues
Financial statement fraud has been documented. One instance is the Land account has been used to hide capitalized expenses (Links Cooking the Books 1 2 3). The estimated amount is nearly $19 million dollars over 30 years. Six other instances are described here: (link). In her Oct 5,2023 presentation, external auditor Jennifer Farr stated, “The distinguishing factor between fraud and error is whether the underlying action that results in the misstatement of financial statements is intentional or unintentional.”
Ms. Farr has indicated CPA firm Davis Farr may withdraw from the engagement, or wait until the forensic auditor has completed their work.
Accounts payable reports still do not list valid General Ledger account numbers – ten months after starting to use the new system. No weekly reports on disbursements have been posted on IVGID’s web site since July 17, 2023. This article published in May, 2023 points out some of the financial issues observed (link).
Conclusions
In our first financial meltdown article, the lack of controls over IVGID’s vehicles and rolling stock was disclosed. The public records requested disposition of vehicles has never been provided, although promised by Sept 25, 2023 by District Clerk Susan Herron. Has asset misappropriation occurred? What else is IVGID hiding?
With the land account reconciliation, millions of dollars in financial statement fraud has been documented. IVGID issued $44,700,000 in municipal bonds from 1990 – 2012. The Official Statements filed with each of these offerings contained false and misleading information as expenses were understated and income overstated. This appears to be a violation of federal law: the Securities Act of 1933. And they did this for DECADES. IVGID has recently used “private placement” bonds, which do not require audited financial statements. The buyers are generally wealthy individuals who want to avoid federal income tax and are willing to forego audited financials.
The Trustees are in the process of selecting a forensic auditor. However, with the reconciliation of the land account, the first assignment for this auditor should be to examine this instance – and report their first findings. No need to wait for 6 months or a year for the full report; after this first assignment, they can continue their work. The evidence has been handed to them on a silver platter. If they take longer than 6 weeks to report back on this assignment – something is wrong.
The lack of professional due care is blindingly obvious. By accounting management, and the General Manager. And what about the Information Technology Department? They helped turn off the system, without the new system fully tested and in use. Are these acts criminal? Is it gross negligence? The Trustees need to have serious conversations with competent legal counsel. BB&K is compromised as they worked with prior management so they should be excluded due to conflict of interest.
And what about IVGID’s insurance? Are the prior auditors – Eide Bailly and Barnard Vogler & Company – liable? Does the management representation letter provided by the IVGID Director of Finance at the time give them an out? And does that make former Directors of Finance responsible: Paul Navazio, Gerald Eick and Ramona Cruz?
A lot to think about. Time for Trustees David Noble and Michaela Tonking to realize what a mess that is IVGID’s financial system. The Association of Certified Fraud Auditors has a book chapter on their web site that provides legal insights regarding fraud. Maybe all IVGID Trustees should read it.
The author, J. Gumz, is a long-time resident and property owner of Incline Village and a registered voter.She is a retired CPA and implemented financial and payroll systems during her career – always successfully.
This article contains allegations and the defendant is presumed innocent until and unless proven guilty in a court of law.
[1] The amount has been increased since that time.
WOW
After reading the well researched articles posted on this site I keep wondering “If” I were a trustee; where would I start?
With many issues to address I guess the best start is to address them one at a time.
Unfortunately, the appointment of new staff leaders in management and finance will take months. So, in the meantime, getting the audits underway (esp. forensic) may be one approach.
I wonder if contracting out the entire finance department is an option? Looking at the salaries of normal accountants listed above, let alone the head of finance; maybe contracting out to a firm would be better and/or equal or less money and headaches?
These problems have been a long time coming and mostly due to the “figure head” type of trustee that IVGID has had for decades. Now we need trustee’s who can dig in and understand how to solve problems. Voters in the future will need to be very selective to get a trustee with skills, understanding, and a willingness to work. Otherwise IVGID will slip back into a staff managed and run operation that benefits staff first and the public second.
Maybe IVGID needs to be downsized? Trustees likely need to reverse Resolution 1480, where employees report to the General Manager. These graphs show the increases in the number of employees. 1993 was when the Recreation Center began. For 2013-2016, IVGID refused to provide payroll data for seasonal or parttime employees, other than the Trustees, concealing these public records.
IVGID and the BoT should be looking selectively at areas where it makes more sense financially and from a risk management perspective to contract for services vs doing it in house. The board should be looking for a GM experienced in managed services and knows how to bring this mindset and balance to IVGID. There are too many things IVGID does that can be contracted and probably for a lot less and with similar or better service and quality.
A baseline as to how many employees (FT, PT, seasonal) needs to be set before procurement for RFPs for managed services is done.
Totally agree. “looking selectively at areas where it makes more sense financially.. to contract for services vs doing it in house”: Don’t spend millions to revamp the Incline Beach kitchen/food service. Reporting on this site showed Rec Center employees driving to Carson to buy food from Costco(hundreds of dollars a pop JUST for the food), driving back up the mountain to re-package/sell Costco food. Ridiculous!
Contract Incline Beach seasonal food service to contracted food trucks parked in the old space currently housing a building for a kitchen. IVGID shouldn’t be paying for a new kitchen (Burnt Cedar already has one). This can be done better by opening it up to bid to small businesses who can deliver a better option. Note – IVGID already does this w/ kayak rentals.
Thank you for your thoughtful assessment and analysis of our grossly negligient (at best) government. Why can’t IVGID hire people for positions in which they are actually qualified? Why when there is such an enormously successful talent pool living in Incline, do we give the keys to the kingdom to bottom feeders? Everybody seems to be promoted to their own level of incompetence.
You ask excellent questions.IVGID has had the opportunity to hire local residents – but selected others – often from California, who had local government experience. There is a culture problem within IVGID.
PJ, why on earth would any successful local resident want to sign up for IVGID employment and get underpaid and abused? You can make twice the money for half the hours. We have to hire from far enough away that they don’t know our rep.
That may be true. But some residents “partially retire” to Incline. Especially during COVID. Now that IVGID’s secrets are starting to unravel, these people may no longer be interested. But some may want to clean up the mess. As long as they were high enough up in management to change the culture of IVGID – because that is an issue.